Sunday, August 25, 2013

Best Two Out of Three?

Time has definitely told the story of how communications and technology have evolved over the years. Centuries ago, people had to rely on word of mouth to get any information, but then the written word was established. People passed information along at a faster pace and in a more permanent format. When Johannes Gutenberg invented the printing press in 1440, he opened the door to better access to information (Bellis, 2013). Churches were able to disseminate their doctrines to the world through printed bibles and book publishers were able to print books at a greater speed to reach customers.

As time passed, several other communication innovations were invented, such as the telegraph, the telephone, and the television. People were able to communicate with others around the world or just with their next-door neighbors. The television allowed viewers the opportunity to keep up with current events around the nation and the world. With each new invention, the masses were able to get information at faster rates. The invention of the personal computer and later the Internet changed things as we knew them. No longer did people have to wait for information to hit the newsstands or listen to the radio.

Since I have started my COM 6630 Strategic Communications and Emerging Media course, I have learned so much about the changes in communications and the need for strategic communicators to keep up with these changes. Many of these changes have taken place at so great a speed that many of us are still playing catch up. With every new technological innovation, I cannot help but apply the “Good-Fast-Cheap” Triangle, which is useful for project development. 

AVS Technology Breaks Iron Triangle of Good Fast and Cheap:AVS Technology Breaks Iron Triangle of Good Fast and Cheap

For those not familiar with this triangle, you must pick two of the three choices and suffer the consequences of them. For instance, if someone is building a new house, he or she has several options to choose from the triangle. In the case of digital content and media, this triangle explains much of what we have seen over the course of the Internet’s existence.

When the Internet first surfaced in the early 1990s, people probably did not think that it would take off the way it did. Twenty plus years later, the Internet has grown into data bank so massive that users with a connection can gain access to whatever they can think of. In addition, users familiar with HTML can create their own web pages and link them to the Internet to share with others. Students are able to research topics for papers and projects, parents are able to look up the symptoms of their children’s illnesses within seconds, and banks are able to run credit histories and background checks on potential loan customers. Social consciousness sites such as Upworthy are able to compile information from other sites on the Internet worthy of exposing and provide it to its readers. As technology continues to advance, digital access has also evolved.

According to Chris Anderson and Michael Wolff, in their article “The Web Is Dead. Long Live the Internet,” which was published on August 17, 2010, users no longer use the Web because they have better access to information on the Internet through apps that we can use on our smartphones and tablets. They may a key statement that goes back to my previous post: “As much as we intellectually appreciate openness, at the end of the day we favor the easiest path. We’ll pay for convenience and reliability…” (Anderson & Wolff, 2010). The creation of the Internet has afforded consumers numerous opportunities to keep up with the curve, which takes me back to the “Good-Fast-Cheap” Triangle.

In the course of the Internet’s existence, we as users have opted out of either of the options on the triangle in favor of two of them. Because digital designers and producers have given us easier access to the Internet’s bounty, we have opted out of good technology in favor of faster and cheaper versions. For instance, when the iPad tablet hit the market many consumers flocked to it because of its newness. However, several consumers were left out of the loop, so to provide these consumers with access, companies had to hustle to create cheaper versions of the iPad technology. As a result, consumers opted out of having quality products in favor of keeping up with the latest invention. There are several more examples of this phenomenon.

There are so many apps out in the iTunes market and in the Google Play Store. When I go to search for certain apps, I have seen where there is the name brand version of a product followed by the cheaper version of it. Take the Candy Crush Saga app, for instance. When I search for it in the Google Play Store, I also see Candy Match Crumble and Candy Blitz-Crushing, both offered for a nominal fee. The cheaper and faster digital technology does not only apply to apps, but it also applies to the mobile versions of websites and the digital formats of magazines and books. On several occasions, I have used the mobile version of a popular website on my smartphone only to find that that version is full of glitches and broken links. I have encountered several free e-books, and even some that I have purchased from reputable publishers, that have features that give me headaches and frustrate me.

Don’t get me wrong, though. I have seen over the years how some people will do the proper research on products before making purchases, and I am one of those people. I am also one to wait until the rush for the latest technology has subsided before venturing out to investigate on my own. With so much changing over the years, it is hard to stand back and watch while everyone else is tapping into the latest digital goods, and this will undoubtedly not change. With so many of these changes, it can be tough making the choices the triangle demands. Which options would you choose? Personally, I would choose good and fast and sacrifice a few dollars for something long lasting.

References
Anderson, Chris & Wolff, Michael. (2010). “The web is dead. Long live the Internet.” Wired.com. Retrieved from http://www.wired.com/magazine/2010/08/ff_webrip/all/

Bellis, Mary. (2013). “Johannes Gutenberg and the printing press.” About.com. Retrieved from http://inventors.about.com/od/gstartinventors/a/Gutenberg.htm

Hawks, Anthony W. (2011). "AVS Technology Breaks Iron Triangle of Good Fast and Cheap." aid-n.com. Retrieved                 from http://www.aid-n.com/avs-technology-breaks-iron-triangle-of-good-fast-and-cheap/


Sunday, August 18, 2013

"Popcorn" Media for a "Popcorn" Society

When thinking of popcorn, the first thing that comes to my mind is quickness. All it takes is a little heat and the kernels explode, giving up their wonderful fluffy yet crunchy insides. Popcorn—a quick, easy, low-calorie snack to enjoy while lounging, studying, or watching television. When thinking of the state of today's media, no longer are people enjoying the old-fashioned newspaper, radio, and television platforms. Now, we have tablets, smartphones, and laptops that can provide us access to the same information that we would normally receive through “traditional" media platforms.

Our society today is addicted to technology. We have to have the next best thing with the most cutting-edge technology or we may feel like we are behind the curve. As technology has improved in so many areas, such as portability and speed, consumers move to the next big craze hoping that it will improve their lives in some way and add more time to their days. One example is the ability for consumers to perform banking transactions through mobile phone apps. People are able to take their cable television shows wherever they go because now cable providers offer digital access to the same products they use at home. Take for instance DirecTV, a satellite provider that I use. Not only do they offer a multitude of television channels, but they also have a digital app that subscribers can use to log into their accounts and watch their favorite shows. People want the comforts of home on-the-go, and digital media caters to this “popcorn” mentality our society has developed and adopted over the last couple of generations, especially with the emergence in technology.

Why have we become addicted to technology so badly? One answer could be that it allows us to do things in the easiest way possible. Technology allows us to be lazy when it comes to several activities. There was a time when students had to actually go to the library and use the card catalogue to find sources for a research paper. Now, all we have to do is type in what we want into Google, Bing, Ask, Yahoo!, etc. and get instant results. Before, if we needed to get in touch with someone, we actually had to dial his or her number. Now, the beauty of smartphone technology allows us to scroll to the name of the person we want to call and simply touch their name to place the call. Social networking sites such as Facebook, LinkedIn, and Twitter also allow us to keep in touch with family and friends by allowing us to get instant updates on their lives. Technology has presented several promising benefits, and our society has taken full advantage of them, but at what cost?

The traditional media industry has suffered greatly because of current and emerging technologies. One of the biggest traditional media platforms that have taken a hit is the newspaper industry. Many people believe that newspapers are antiquated and that “most U.S. print newspapers will be gone in five years” (Center for the Digital Future, 2011). The newspaper industry has not been the same as since the 1990s. I remember there was a time where the Montgomery Advertiser, the local newspaper here in Montgomery, AL, used to print two editions each day along with the Sunday edition. During this time, newspapers were 25¢ to 35¢ a copy on weekdays and 50¢ on Sundays. As time passed, the night edition ceased to exist and the morning editions price increased to 75¢. The Sunday price increased to $1.50. These changes forced Montgomerians to watch the evening news for current information or wait until the next day's paper. In addition, subscription sales declined to a point where the newspaper set up vendors outside of popular stores like Sam’s Club and Wal-Mart offered free trials of the newspaper. These changes revealed the struggles this particular newspaper and many others across the country faced with rising costs and loss of subscribers. Why did this newspaper and several others have to face cuts such as these in production, along with cuts in staff?

One main reason is that online news entities, such as The Huffington Post and Yahoo! News, and online websites for print newspapers, such as The Washington Post and The New York Times, offer news on the dime while print versions will always be behind on getting news to the masses. When there is breaking news, readers pull out their smartphones or tablets and are instantly connected to what is happening around the world. Why do we use the quicker version of the news as our first source of information? The answers are availability and accessibility. These digital platforms are quick and easy to use, and they require no real effort, thus not hindering other activities. People are able to check in to what is going on in the world, gain a feeling of knowing enough about the current issues, and continue their daily lives. In addition, the news sources are able to follow the “‘mobile first’ philosophy” by publishing breaking stories as they occur online before publishing them in print (Padgett, 2012).

The “popcorn” mentality pervades the younger generation, the Millennials, the generation born after 1980 that was “brought up using digital technology and mass media” (millennial generation, n.d.). (For more info about the Millennial generation, read “Survey: Americans turn to established media for breaking news, mobile,” http://www.pewsocialtrends.org/2010/02/24/millennials-confident-connected-open-to-change/.) Jeff Sonderman, author of “Survey: Americans turn to established media for breaking news, mobile,” which was published on October 4, 2011, stated that “the percentage of print newspaper readers is smaller than the percentage of people who own smartphones but greater than the percentage who get news on smartphones” (Sonderman, 2011). In the same article, Knowledge Networks, the company that conducted the survey Sonderman cited, found that although younger users turn to technology for their main source of news, “[the majority] of smartphone news readers and tablet news readers turn to traditional news sources” such as CNN, MSNBC, and Reuters (Sonderman, 2011). The survey’s findings lead me to ask this question: have we become conditioned to believe that technology is better overall? This is a good question, and many people may say yes.

With the current mentality and thirst that our society has for technology, how can traditional media platforms such as newspapers, magazines, radio, and television keep up with the ever-changing trends in media? One solution would be for these platforms to “get into bed” with their digital competition. According to Andrew Beaujon in his article, “State of the News Media 2012 shows audience growth for all platforms but newspapers,” which was published on March 19, 2012, wrote that “older news organizations have no choice but to partner with their “frenemies,” which offer access to the biggest audiences” (Beaujon, 2012). Many traditional newspapers, such as the Montgomery Advertiser and The New York Times, have already taken the necessary steps to incorporate digital websites and apps that use “paywalls” to their business structures. These “paywalls” allow users to read a certain amount of articles before having to pay for full access to the website’s contents (Rieder, 2013). Television news stations such as CBS and CNN have added free apps to their structures as well. Magazines such as Essence, Redbook, and Shape offer free digital copies to their customers who subscribe to the print versions of the magazines. Will collaborating with digital platforms and technology help traditional media platforms keep up with the “popcorn” society we have become? Right now, the answer is unclear, but with the joint venture of print and digital media, it’s a start in the right direction.

References


Center for the Digital Future. (2011, December 14). “Is America at a digital turning point?” University of Southern California Annenberg School. Retrieved from http://annenberg.usc.edu/News%20and%20Events/News/111214CDF.aspx

millennial generation. (n.d.). Dictionary.com's 21st Century Lexicon. Retrieved on August 18, 2013 from http://dictionary.reference.com/browse/millennial generation
Padgett, Steven. (2012, December 24). “Journalism and Communication’s future? It’s exciting!” Troy University Hall School of Journalism and Communication. Retrieved from http://jschool.troy.edu/~padgett/?p=181
Rieder, Rem. (2013, April 10). “Extra, extra: Newspapers aren't dead yet.” USA Today. Retrieved from http://www.usatoday.com/story/money/columnist/rieder/2013/04/10/rem-rieder-column/2068299/

Sonderman, Jeff. (2012, October 4). “Survey: Americans turn to established media for breaking news, mobile.” The Poynter Institute. Retrieved from http://www.poynter.org/latest-news/top-stories/190586/new-data-show-shifting-patterns-as-people-seek-news-across-platforms/

Introduction

Hello, everyone! My name is Satoya R. Clanton, and I am a new graduate of Troy University at Montgomery. I received my B.S. in English with a Professional Writing emphasis, and I minored in Criminal Justice. After debating whether to continue my studies in Professional Writing in Auburn University's Master of Technical and Professional Communication, I decided to remain at Troy and obtain my graduate degree in Strategic Communication. 

This blog will feature my perspective on the various changes and new developments in the field of strategic communications and emerging media, such as digital media, blogging, "traditional media," and citizen journalism. I will post a new entry weekly here at satoyarclanton.blogspot.com, where you will be able to read my perspective on the current happenings in the world of strategic communication. The changing trends in strategic communications are important to understand and analyze because we live in a society that communicates in several different ways, many of them new and complex to older generations that are used to “traditional” forms of communication. I hope you all enjoy reading my blog and I look forward to your feedback.